We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
It usually takes about 15-25 business days for standard shipping,when the logistics tracking number comes out.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we
will do our best to support your request.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.
* Please contact us within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Customer Service Team: firstname.lastname@example.org
50 Days Easy Returns
If you need to return items, please contact customer service at email@example.com. You may return most new, unopened items within 50 days of delivery and get your refund.
Please tell our customer service the issue in detail, including the return reason, along with your order number. For defective, incorrect or not as described item, please send us a clear picture or video of the issue. We will allow a return to our warehouse
for a refund or an exchange if our company is responsible for the issue. We'll notify you via email of your refund once we receive and process the returned item.
Usually it takes time for us to receive your return(days varies according to your shipping method), and time for us to process after receive your return (3 to 5 business days).
Paypal account refunds: Usually immediately.
Credit card refunds: Between 5-10 business days.